Betting Rules

By opening an account, accessing the website or placing a wager, you agree to follow the rules that apply to the relevant service. These rules are intended to explain how bets are submitted, accepted, recorded and settled. Additional rules may apply to particular sports, competitions, markets, casino games, promotions or payment methods. The specific information displayed on the relevant betting or game screen forms part of the rules for that activity.

You are responsible for reading the available information before confirming a bet. This includes the name of the event or game, the selection made, the odds or price, the stake, any applicable conditions and the possible return shown on screen. If information is unclear, you should not confirm the wager until you understand it. Placing a bet indicates that you have checked the details and accepted the terms displayed at that time.

Parimatch Casino may update these rules from time to time to reflect changes to products, technology, legal requirements or operating procedures. Changes normally apply from the time they are published, unless a different effective date is stated. Rules that applied when a valid bet was accepted will generally continue to apply to the settlement of that bet, subject to any correction required by law or to address an obvious error, fraud or technical problem.

• You must be legally permitted to use online gambling services in your location.
• You must provide accurate, current and complete account information.
• You must use your own account and must not allow another person to access it.
• You must keep your password, authentication details and devices secure.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must comply with applicable Australian laws and any other rules that apply to your location.

An account may be subject to identity, age, location, payment or source-of-funds checks. These checks help protect customers and the platform from unauthorised use and financial crime. You may be asked to provide documents or information before certain account functions are available. If requested information is not provided, or if information cannot be verified, access to some services may be restricted in accordance with the applicable terms.

Bets are settled using official results or reliable information relevant to the event, market or game. The settlement method can vary by product. For sports and other live events, the result may depend on the official result at the end of the scheduled event, unless the applicable market rules specify another point in time. For games, the result is determined by the game record generated by the platform or by the relevant authorised game provider.

The rules for each market may explain how postponements, abandonments, interruptions, venue changes, participant withdrawals, overtime, extra periods, corrections and disputed results are handled. If a result is corrected by an official source, the corresponding settlement may be corrected where the relevant rules allow it. You should check the market information before placing a bet, particularly for live betting and markets that depend on a specific period or occurrence.

A bet may be declared void where the event does not take place, the market cannot be determined fairly, the game is interrupted in a way covered by the rules, or an applicable condition for settlement is not met. A void bet is handled according to the relevant product rules. In a multiple or combined bet, the effect of a void selection may differ from the effect in a single bet. The rules shown for that product will determine the outcome.

If a bet has been settled incorrectly because of a technical, administrative or official-result error, the settlement may be adjusted. If an amount was credited or debited incorrectly, the account balance may be corrected. You should notify the platform through the available support process if you believe a bet has been settled incorrectly, and provide the bet reference and relevant details where available.

A request to cancel or amend a bet is not guaranteed. Once a bet has been accepted, it will normally remain subject to the rules that applied at acceptance. Cancellation, cash-out, early settlement or other modification features may be available only for selected products and only when displayed on the platform. If such a feature is offered, its own conditions and confirmation process will apply.

Account records and transactions

Your account history may show deposits, withdrawals, stakes, returns, adjustments, settled bets and other activity. Records are maintained to support account security, customer service, responsible gambling checks and legal obligations. You should review these records regularly and report any activity you do not recognise. The platform may retain records for the period required by law or by legitimate operational and compliance needs.

Funds and returns are subject to account verification, payment rules, applicable limits and legal requirements. A requested withdrawal may require checks before it is processed. You must use payment methods that belong to you or that you are authorised to use. Attempts to use another person's payment instrument, conceal the source of funds or avoid account controls may result in a review or restriction.